Confident English Club Privacy Policy

Effective Date: August 1, 2025

Owned and operated by Maio Enterprises LLC

1. Who We Are

Confident English Club is an online English learning community operated by Maio Enterprises LLC. We provide training, community interaction, and tools to help users become confident English speakers.

2. What Information We Collect

We collect the following information when you interact with our website, platform, or services:

Information You Provide:

Name, email address, and billing information (when you register)

Any details you provide in your member profile, comments, or messages

Responses to surveys, quizzes, or training exercises

Information We Collect Automatically:

IP address and browser information

Usage data (e.g., which lessons you view, how often you log in)

Cookies and similar technologies to personalize your experience

3. How We Use Your Information

We use your data to:

Create and manage your account

Process payments and subscriptions

Deliver content, tools, and support

Send relevant emails (updates, reminders, promotions, etc.)

Monitor usage to improve our content and community

4. How We Share Your Information

We do not sell your personal data. We may share limited information with:

Payment processors (e.g., Stripe, PayPal)

Email service providers (e.g., ConvertKit, Mailerlite)

Analytics tools (e.g., Google Analytics)

These vendors are required to protect your data and use it only as instructed by us.

5. Cookies & Tracking Technologies

SMS Communications & Consent

If you choose to opt in to receive SMS messages from Confident English Club, you agree to receive text messages related to your account, membership, classes, reminders, updates, or promotional offers.

Message frequency may vary depending on your activity and participation in our programs.

Message and data rates may apply based on your mobile carrier plan.

You can opt out of SMS communications at any time by replying STOP to any message you receive from us. After you send the STOP request, you will receive a confirmation message and will no longer receive SMS messages from us.

If you need assistance, you can reply HELP to any message or contact us directly at [email protected]

SMS consent is not a condition of purchase.

SMS Opt-In and Data Collection

When you provide your mobile phone number through our website forms, membership registration, event registration, or other communication channels, you may be asked to explicitly consent to receive SMS communications from Confident English Club.

By providing your phone number and opting in, you confirm that:

You are the authorized user of the phone number provided.

You consent to receive SMS messages from Confident English Club related to services, updates, reminders, and relevant program information.

Your phone number will only be used for the purposes described in this policy.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with service providers who help us operate our business (such as payment processors, messaging platforms, or hosting providers), but only to the extent necessary to deliver services on our behalf.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and to understand how visitors interact with our site.

Cookies may be used to:

Remember user preferences

Analyze website traffic and usage patterns

Improve website functionality and performance

Support marketing or advertising analytics

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

We may also use trusted third-party services such as analytics providers or advertising platforms that use cookies or tracking technologies to help us understand how visitors use our website.

Data Security

We take reasonable measures to protect your personal information, including your mobile phone number and communication preferences.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You can:

Update or correct your profile at any time

Request deletion of your account or data

Unsubscribe from emails using the link in any message

If you live in the EU, UK, or California, you may have additional rights under GDPR or CCPA. We honor all valid requests.

7. Data Retention

We retain user data as long as your membership is active or as needed to comply with legal, tax, or reporting obligations. Inactive user data may be deleted after 12 months.

8. Children’s Privacy

Our platform is intended for users 18 and older. We do not knowingly collect personal data from children. If we discover it, we will delete it immediately.

9. How We Protect Your Information

We use reasonable security measures including encrypted connections (SSL), secure data storage, and limited access controls to protect your data. No system is 100% secure, but we take your privacy seriously.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the updated version here with a new effective date. Your continued use of the site means you accept the new version.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, email us at:
[email protected]