Confident English Club Terms of Service
Effective Date: August 1, 2025
Welcome to Confident English Club. By joining or using our membership, services, website, community, or programs, you agree to the following Terms of Service. Please read them carefully.
Billing and Membership Access
All memberships begin with a 7-day trial period.
On the 8th day, unless canceled, your card will be charged the rate you selected when you enrolled for your first month of membership.
Your membership will automatically renew every 30 days at the current monthly rate unless canceled according to the cancellation policy below.
Quarterly, six month, or annual plans, if selected, will be charged in full after the 7-day trial and provide uninterrupted access for the duration of the selected plan term.
Cancellation Policy
You may cancel your membership at any time.
Steps to Cancel Membership
In the Community
Navigate to Manage Your Account. Click Billing or Subscriptions. Click the three dots next to your subscription. Click Cancel. A tutorial video may also be provided inside the community.
By Email or Form
Cancellations may be submitted by email to [email protected] or through the official cancellation form on our website. Cancellation requests must be received at least three business days before your next billing date so they can be processed in time.
You will receive confirmation once your cancellation has been completed.
No partial refunds will be issued for unused time remaining in your billing cycle.
When you cancel, your access will end immediately.
Rejoining Policy
If you cancel your membership, your current membership rate is forfeited. If you later choose to rejoin Confident English Club, you will be offered the current membership rate available at that time.
What Is Included in Membership
Your Confident English Club membership may include the following:
Access to live conversation practice sessions
Access to community discussions and member-only content
Trainings based on the FLUENT English Method
Access to AI tools, learning resources, workbooks, and supporting materials as provided
We reserve the right to add, modify, replace, or discontinue features and content at any time in order to improve the program.
Code of Conduct
To maintain a supportive learning environment, all members must follow these guidelines:
Treat other members and staff with respect and professionalism
Avoid harassment, discrimination, or disruptive behavior
Do not share, distribute, or resell any program materials without written permission
Violation of these guidelines may result in immediate removal from the program without refund.
SMS Communications Terms
By providing your mobile phone number and opting in, you agree to receive SMS messages from Confident English Club related to your membership and services.
Description of SMS Use Cases
SMS messages may include:
Membership reminders
Billing or payment notifications
Event reminders
Program updates
Customer support responses
Occasional promotional or informational messages related to Confident English Club
Message frequency may vary depending on your activity and participation.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any message you receive from us.
After you send the STOP message, you will receive a confirmation message and will no longer receive SMS messages from Confident English Club.
You may reply HELP at any time to receive assistance.
Customer Support Contact
For questions about SMS communications or membership services, contact us at:
239-474-0474
Support requests are typically answered within normal business hours.
Message and Data Rates
Message and data rates may apply based on your mobile carrier and service plan.
Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Age Restriction
SMS messaging services are intended for individuals who are at least 18 years of age.
By opting in to receive SMS messages, you confirm that you are 18 years of age or older and are the authorized user of the phone number provided.
Privacy Policy
Your use of Confident English Club services is also governed by our Privacy Policy
Privacy Policy: https://confidentenglish.club/privacy
Communication and Support
By joining Confident English Club, you agree to receive email communications related to your membership, account activity, and program updates.
Customer support is available via email at:
or call 239-474-0474
Intellectual Property
All course materials, recordings, resources, AI tools, frameworks, and training materials provided through Confident English Club are the intellectual property of Deanna Maio and Maio Enterprises LLC.
These materials may not be copied, shared, reproduced, distributed, or resold without prior written permission.
No Guarantee of Results
Confident English Club provides educational tools, coaching, and learning opportunities.
Individual results will vary based on participation, practice, and personal effort.
We make no guarantees regarding specific language outcomes, career results, or personal improvements.
Right to Refuse or Terminate Access
We reserve the right to refuse service, suspend access, or remove members from the program at our sole discretion if these Terms of Service are violated or if behavior disrupts the community or learning environment.
Questions
If you have questions about these Terms of Service, contact us at:
or call 239-474-0474